Hi, I have a Moose Z1100 that I installed about 20 years ago. I
recently installed DSL service on the phone line and now have problems
with the panel. The panel dials out to the central station, but the
station never receives any alarm codes. I had a tech come out from the
monitoring company to check thinks out. He claims that the phone lines
are OK, but the panel can no longer link to the station, handshake and
send the alarm codes. He was able to link to the station with his
equipment and claims this is a problem with older Moose systems on DSL
lines.
The phone company installed a DSL filter/splitter upstream of the RJ31
jack that the panel connects to.
Is this correct that some Moose systems will not work correctly on DSL
lines? Is there something that can be done in the panel or from the
phone company to make this panel work? The monitoring company of
course wants to sell me a new panel and keypads. Thanks in advance.
